When you register or play on bk games, certain information is shared with us. This page clearly explains how we store that information, how it is used, and how it is kept secure.
Bk games collects certain information at various stages — from account registration through gameplay. This data comes from two main sources: what you provide directly, and what is generated automatically through your use of the platform.
| Data Type | Example | How It Works |
|---|---|---|
| Identity Information | Full name, date of birth, National ID number | During registration & KYC verification |
| Contact Information | Mobile number, email address | On the registration form |
| Financial Information | Mobile banking number, transaction date & amount | During payment processing |
| Device Information | IP address, device model, browser type | Automatically |
| Gaming Data | Play history, bet amounts, win/loss records | Platform Usage |
| Location Data | City or region (approximate, based on IP) | Automatically |
We never store your mobile banking PIN, bank password, or full card number. During payment, this information goes directly to the payment provider.
Bk games uses collected data solely for its stated purposes. We never misuse your information or use it beyond what it was collected for.
Bk games never sells your personal information or shares it with third parties without your consent. However, limited sharing is necessary in certain circumstances:
Bk games never shares your data with third parties for marketing purposes. If anyone claims to be from bk games and asks for your information, it may be a scam.
Bk games uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.
You can block cookies through your browser settings, though some features may not function as a result. In the app, cookie preferences can be managed from the settings menu.
Bk games does not retain any data longer than necessary. A separate retention period is defined for each type of information:
Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.
Bk games follows the highest industry standards for data protection. Our security infrastructure is multi-layered and continuously updated.
Important Notice: bk games will never ask for your password or OTP via email, SMS, or phone. If anyone requests this information, report it to our support team immediately.
As a bk games player, you have important rights over your personal data. To exercise any of these rights, please contact our support team.
You have the right to know what information we hold about you and to receive a copy of it.
You may request a correction if any of your information is inaccurate.
If you close your account, you may request deletion of all data beyond what we are legally required to retain.
You may opt out of marketing messages or object to specific uses of your data.
Bk games is strictly for users aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
If a parent or guardian discovers that their minor child has been using bk games, please contact our support team immediately. We will promptly close the account and delete all associated data.
Child protection is a top priority at bk games. We maintain a strict zero-tolerance policy to safeguard minors.
Bk games may update this Privacy Policy from time to time. For any significant changes, you will be notified via SMS to your registered mobile number or by email. The date of the latest update is shown at the top of this page.
Continued use of the platform after any update will be considered acceptance of the revised policy. If you object to the changes, you will have the option to close your account.
For any questions or concerns regarding our Privacy Policy, please get in touch with us:
Email: privacy@bkgames.app
General Support: support@bkgames.app
Live Chat: Available 24/7 on the website or app
Requests to delete or access your data are typically processed within 7 business days after identity verification.
We protect your privacy using world-class security technology
Every connection is secured with 256-bit TLS encryption. Your data cannot be read by anyone during transmission.
Bk games never sells your data. Your personal information belongs to you.
Third-party security experts regularly audit and test our systems.
Our security team monitors servers around the clock to detect and flag any suspicious activity.
Manage your notification, cookie, and data usage preferences directly from Account Settings.
In the event of a data breach, affected users will be notified within 72 hours.
Answers to common questions about understanding odds and the KYC process
Your privacy is always protected at bk games. Enjoy a world-class secure experience with complete peace of mind.